Hi Kristen,
I am sorry to hear about your issues with Mercury. I have a client in the same situation with the gift card “extortion” policy, yet they are having trouble accessing the full gift card numbers we need for a conversion.
Can you help by telling me how you were able to get the gift card data?
This client has completed the terms of their agreement, but now they are being told it will cost them $17k to get gift card data.
Thank you in advance for any assistance.
Best,