By: SUSAN FREY
I CURRENTLY USE MERCURY. I WAS NOT AWARE OF THE CANCELLATION FEE. I WAS ONLY GIVEN PART OF THE CONTRACT TO SIGN. I WAS ALSO TOLD THERE WERE NO HIDDEN FEES. MY STATEMENT IS FULL OF HIDDEN FEES. WHEN I...
View ArticleBy: Lola f.
If you would like to join in a consumer lawsuit against this company and would like them to sink their ship then start posting your problems with them here. The issue is regarding their thirty day...
View ArticleBy: Rishi
They stole the cancellation fee from me as well. I tried to give 30 days notice to cancel, as is stated in their contract, and they said the cancellation fee will still exist. They do have monthly...
View ArticleBy: David
You must be kidding Me Now they are adding giant fees anytime they have compliance issues….last Year We had a $99.00 annual and a $150.00 compliance and they started this year (only 6 months after...
View ArticleBy: Jim
Just got charged $545 from these crooks for a months processing fee’s you can do better look around.
View ArticleBy: Thomas
After I returned my card processing machine to Mercury Payment Systems and canceled my services with them, I was further charged for three months of services that I did not receive totaling $329.77....
View ArticleBy: Kristen
Thomas - We are in the same boat. We notified Mercury Payment Systems that we were terminating our contract with them on March 30 with a cancellation date of May 31, 2012 (more than 60 days’ notice)....
View ArticleBy: Charles
These guys will bend over backwards to get your business and expedite requests as long as it serves to keep money flowing into their company. As soon as you mention you want to suspend or cancel your...
View ArticleBy: Chris Lanno
Hi Kristen, I am sorry to hear about your issues with Mercury. I have a client in the same situation with the gift card “extortion” policy, yet they are having trouble accessing the full gift card...
View ArticleBy: Randy Reed
I have been with Mercury since May 2008 and I can say that when you call in for customer service to have a charge reversed the representatives have always been polite and helpful. However, the issue...
View ArticleBy: Laura G
I was a customer of Mercury’s for over four years. Their cancellation policy, along with a multitude of fees, was hidden in the contract. They sent me a credit card swiper machine that wasn’t the...
View ArticleBy: James D
The car wash equipment company I purchased only had MPS as the provider for their equipment, UNITEC. So I had no choice in using them believing in the fact that if one uses their equipment then the...
View ArticleBy: Justin BRink
Kristen, I’m trying to switch from Mercury as well. I’m having problems with getting the gift cards converted to the new processor though. Is their gift cards proprietary? I’m not quite sure how to use...
View ArticleBy: Ed
I switch to Mercury three weeks ago since the software in my service vehicles supports them. On Friday January 24th 2014 they had a problem where merchants did not get funded. So here I sit without my...
View ArticleBy: Sarah Piccinini
I used MPS for almost a year for my Esthetics business and found it very useful to take payments through my phone. Stupid me I should of just stuck with the SQUARE which had no hidden fees every month....
View ArticleBy: Jessica Litton
I am very dissapointed with the customer service the we have been given from Mercury. We haven’t processed a payment through them for about 7 months because we found a simpler, less expensive way to...
View ArticleBy: glarson
Has anyone heard that Mercury guarantees online ordering charges? There is an online ordering site that integrates with mercury. Mercury is saying that if the restaurant takes an order with a stolen...
View ArticleBy: Joel C.
Mercury Payment Systems apparently has no trouble calling you back rapidly when you are ready to set up a new account, however, after canceling my account, I find a month later that they have billed...
View ArticleBy: Archer Bagley
Mercury Payment System is an organization of Professional Thieves. Do not do business with Mercury Payment Systems. Mercury will not honor their own contract and will overcharge you all sorts of fees...
View ArticleBy: Jay
I’ve been with Mercury Payment systems for about a year and half and one thing I’ve come to realize is that this company will nickel and dime you to death. There has been nothing but fees on top of...
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